“CenterBeam remains the most visible company that is offering complete infrastructure outsourcing to the SMB.”
“Most MSPs sell their services for a three-year term, but if pushed, they will reduce this to two years. CenterBeam even offers a month-to-month Total Satisfaction Guarantee that does not tie a client to a minimum contract length. Furthermore, CenterBeam uses its own propriety technology, so it is not easy to transfer responsibility to a new outsourcer in a seamless fashion. CenterBeam is at the high end for desktop management services ($50 per seat per month) but assumes more responsibility for the network, server, and messaging infrastructures. PC backup pricing will vary in terms of storage capacity used, from 2 GB to 10 GB in the propositions. CenterBeam provides services integration into Active Directory when it has responsibility for server and Active Directory management.”
