CenterBeam Announces Immediate Availability of Server and Network Management Services
CenterBeam Applies Four Years of Experience, Backs Services with “Total Satisfaction Guarantee”
SAN JOSE, CA - November 11, 2003 Today, CenterBeam announced it is offering two new standalone services, server management and network management, that CenterBeam includes in its complete IT infrastructure service.
{snip}
{/snip}
High Customer Satisfaction Leading to Growing Demand
Four years ago, CenterBeam designed a comprehensive IT infrastructure service encompassing personal computer, network and server hardware and software. This approach is essential to CenterBeam being able to design out failure points and manage every aspect of the end-user experience and earn unprecedented levels of customer satisfaction. For the calendar year to date, CenterBeam’s customer satisfaction rating is at 95% according to Quality Research Associates. This high level of service and customer satisfaction is drawing the attention of important opinion-makers, such as Gartner, which recently published a case study on the CenterBeam service at InfoWorld, a leading computer-trade magazine. In addition, CenterBeam’s expertise in computer security has also recently been profiled on CNBC and in The Wall Street Journal.
[more]
